Privacy Policy

Account information. When you sign in with Google, we receive your name, email address, and profile photo from Google. If you sign in with an email address and password, we store your email address and a securely hashed password.

Your content. Content Loop stores the workspaces, documents, media, comments, and feedback you create or upload so the app can function.

Usage and diagnostics. We collect basic technical information such as device type, browser, app version, and error logs to keep the app reliable and fix bugs.

Push notifications. If you enable push notifications, we store a push subscription for each device you register (a technical token your browser provides — not your phone number) so we can deliver alerts about your projects, such as new feedback, review requests, and deadline reminders. You can remove a device’s subscription at any time in Settings → Notifications or by turning notifications off on your device.

Text messages (SMS). If we offer SMS notifications and you opt in, we store the phone number you provide and use it only to send the alerts you signed up for. Message frequency varies. Message and data rates may apply. You can cancel SMS at any time by replying STOP. Our SMS provider is Twilio, which processes your number solely to deliver these messages.

To provide, maintain, and improve Content Loop, including AI-assisted features such as summaries, transcription, and content suggestions.

To communicate with you about your account, updates, and support requests — including push notifications and SMS alerts you have opted into.

To keep the service secure and prevent abuse.

Some features process your content with third-party AI providers to generate summaries, transcripts, and suggestions. Your content is used only to provide the feature you requested and is not used to train public AI models.

We use strictly necessary cookies to keep you signed in and remember your preferences (such as theme). We do not use advertising or cross-site tracking cookies.

We do not sell your personal information. We share data only with the service providers that run Content Loop: our database and authentication provider (Supabase), our hosting provider (Vercel), Google for sign-in, and — only if you enable them — our notification providers (push delivery infrastructure and Twilio for SMS). Each processes data only as needed to provide the service.

We may disclose information if required by law or to protect the rights, safety, or property of Content Loop and its users.

We keep your account data while your account is active. You can request a copy of your data or ask us to delete your account and associated data at any time by emailing support@contentloop.live. We will complete deletion within 30 days, except where we are required to retain records by law.

Content Loop is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy as the app evolves. When we make material changes, we will note the new effective date below and, where appropriate, notify you in the app.

Questions about this policy or your data? Email support@contentloop.live.